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Kristen Linehan is an accomplished executive with extensive experience in professional services and customer success across various technology companies. Currently serving as VP of Professional Services at Freshworks, Kristen previously held multiple leadership roles at Seismic, including VP of Industry Solutions, VP of Global Professional Services, and VP of Customer Success Programs. Prior experience includes key positions at BMC Software, where responsibilities encompassed building global teams for customer success and technical support, and leadership roles at EMC focused on business development and customer satisfaction. Kristen's earlier career includes significant contributions at Document Sciences, IBM Global Services, Accenture, and Bose Corporation. Kristen holds a Bachelor of Science degree in Operations Research and Industrial Engineering from Cornell University.