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Jaakko Markkanen is an experienced professional in integration development and business analysis, currently serving as Team Lead and Business Analyst at Frends Enterprise iPaaS since March 2022. Previous roles include Integration Developer at HiQ Finland, where responsibilities involved integration specifications and development for the energy sector, and Marketing Automation Consultant at Roger Studio Oy, focusing on customer specifications and testing solutions. Jaakko's background also features roles as Back-end Developer at Fonecta Oy and various positions at Capgemini Finland Oy, including Application Specialist, Problem Manager, and Quality Advisor, where duties encompassed application development, problem management coordination, and quality management system development. Early career experiences include positions as ColdFusion Programmer and Designer. Jaakko holds a BBA in Software Development from Lahti Polytechnic, earned between 1998 and 2004.