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Kevin Ho is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Freestar since March 2021. Prior to this role, Kevin held positions including Account Manager for Events at MediaPost from January 2014 to March 2021, and Business Account Manager at Wayfair from February 2013 to September 2013. Earlier career experiences include roles as Senior Account Representative at Flagship Merchant Services, Operations Support Specialist at EveryScape Inc., and Assistant Volleyball Coach at Watertown High School. Additionally, Kevin interned as an Event Coordinator for the NAPOA Conference Boston 2010 and started in the hospitality industry as a Guest Services Representative at Marriott International. Kevin holds a Bachelor's Degree in Science, Hospitality Administration from Boston University.