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Hai Huynh has extensive work experience in product development, product management, and business analysis. They have held roles such as Director of Product Development and Delivery at CodeStringers, Head of Business Analysis at CodeStringers, and Project Manager at CodeStringers, where they collaborated with a Scrum team, managed product scope, and supported clients. They also worked as a Product Manager at Tabula Learning, where they were responsible for product planning, product marketing, and ensuring overall company strategy and goals. Additionally, they worked as a Principal Business Analyst at Freelancer.com, providing consulting services for digital transformation, and as a Product Director at RapBank and OKXE Inc., where they worked on defining product strategy, conducting market research, and managing product scope. They also held roles as a Senior Business Analyst at FileString, a Delivery Manager at Gtopia, a Product Manager at Bhome, and a Product Owner at NashTech. In their role as Co-Founder/Product Owner at Ship60, they played a key role in product strategy and monitoring the product process. Hai Huynh holds ITIL and IIBA-AAC certifications.

Hai Huynh has a Bachelor's degree in Computer Systems Networking and Telecommunications from Ton Duc Thang University, which they obtained from 2006 to 2010. Hai also has a Bachelor's degree in Telecommunications Engineering from Truong Dai Hoc Ban Cong Ton Duc Thang, which they obtained from 2006 to 2010. In 2010, they attended Lunghwa University of Science and Technology, focusing on Telecommunications Engineering. Hai Huynh furthered their education with various training courses and certifications. In 2014, they attended the Business Analysis Professional Training Course at TMA Solutions - Development center. In 2015, they completed an Agile Project Management Training Workshop at TMA Solutions. Hai Huynh also attended a Waterfall Methodology Workshop at Amdocs in 2011. Additionally, they acquired certifications such as ITIL Foundation Level from AXELOS Global Best Practice in 2020 and IIBA - Agile Analysis Certification from IIBA in 2018. Hai has obtained several other certifications in subjects like Business Intelligence, Marketing, and Software Testing, among others. Hai Huynh also completed an IIBA-facilitated study course at RedUyen Pty Ltd in 2016.