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Mélanie Medjo Ze has extensive work experience in various roles related to customer relationship management and marketing. Mélanie is currently the Head of Marketing and Customer Experience at Provigis. Before that, they worked as the Head of Customer Relationship at Freelance.com, and prior to that, they held the position of Head of CRM - CDP at INOP'S. Mélanie has also worked as a Key Account Manager and a Customer Success Manager at Qonto. Earlier in their career, they worked as Chargée de relation client // SAV at Arca Conseil, in sales at Bouygues Telecom, and as an Assistant Marketing at GL events UK.

Mélanie Medjo Ze holds a Master 2 (M2) degree from Université Paris-Saclay's Graduate School of Economie & Management. Their field of study was Marketing/Vente, specifically focusing on Management de la Relation Clients, Digital et Qualité.