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Gemma McKie is an experienced professional in the payments industry, currently serving as Product Manager and Product Owner for Gateway and Card Compliance at FreedomPay since February 2023. Gemma's previous role at Lloyds Banking Group as Associate Director of Technical Pre Sales involved providing technical consultancy on payment gateway solutions and supporting sales teams with RFIs and RFPs. Prior to that, Gemma spent over a decade at Verifone, where key positions included Head of the Technical Support Helpdesks for the UK&I, managing a large department to deliver high-quality payment gateway support. Educational qualifications include a National Diploma in IT from Canterbury College and a Level 2 certification in Fitness Instructing from AMAC Training.