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Ericson Umali is a Project Support Specialist at Freedom Forever, with extensive experience in project management and customer service roles. Previously, Ericson served as a Project Interconnections Specialist at Tesla, where responsibilities included preparing and submitting interconnection documents and managing up to 400 projects simultaneously. Additional roles at Tesla included Project Advisor and Inside Sales Adviser, focusing on customer communication and sales pipeline development. Ericson's earlier experience spans positions at Cintas, DriveTime, Hertz, and various customer service roles, showcasing a strong ability to build customer relationships and achieve sales targets. Ericson holds a Bachelor's degree in Business Administration and Management from the University of Phoenix and has military experience as a Cable Installer in the U.S. Army National Guard.