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Jessica Van Oostende is an experienced professional with a diverse background in account management, recruitment, and process support. Currently engaged in a new role at Free Online Courses since October 2023, Jessica previously served as Relatiebeheerder Major Accounts at Itec Bright in Printing from September 2022 to October 2023. Jessica's expertise includes CRM quality management, recruitment in technical and administrative roles, and significant contributions at Itec Innovators in Printing, where responsibilities ranged from account advisory to sales process optimization. Educational qualifications include a Bachelor's Degree in Management, Economics, and Law from Avans University of Applied Sciences and an ongoing Bachelor's study in Business Intelligence and Database Technology at LOI.