Frank & Oak is a vertically integrated online menswear brand with premium threads and a simple, integrated, and personalized shopping experience. Every month, Frank & Oak offers members a limited feed of premium clothing and accessories. Our curators act as a lifestyle partner, offering style advice, personalized product suggestions,and an easy-to-use shopping platform. Since launching in February 2012, the brand has seen tremendous growth, momentum, and media coverage for both its garments and its unique membership experience.

E-Commerce

Retail

Shopping

Frank & Oak

Frank & Oak's headquarters in Montréal, Canada

Ethan Song

Stephanie Noël

Patrick Melo

Jamila Belaroussi

The Design and Marketing team at Frank & Oak is responsible for creating and promoting the brand's unique identity and premium product offerings. This team collaborates on developing innovative designs for men’s and women’s apparel and accessories while crafting strategic marketing campaigns that enhance customer engagement and drive membership. They leverage photography, email marketing, and growth strategies to deliver a cohesive shopping experience that aligns with the brand's vision and lifestyle partnership approach.

Design and Marketing

The Sales and Support team at Frank & Oak is dedicated to enhancing the customer experience by providing personalized assistance and expert advice on menswear. This team, comprising Brand Ambassadors and Customer Service Representatives, engages with customers to address inquiries, offer style recommendations, and facilitate seamless transactions, ensuring members feel valued and supported throughout their shopping journey. Their collaborative approach drives sales and fosters long-lasting customer relationships, contributing to the brand's growth and reputation.

Sales and Support

The Operations and Sourcing team at Frank & Oak is responsible for ensuring seamless supply chain management and optimizing sourcing strategies to deliver high-quality menswear. This team focuses on maintaining operational efficiency, managing vendor relationships, overseeing payroll processes, and ensuring product fit and specifications meet customer expectations. By collaborating closely with other departments, they help enhance the personalized shopping experience that defines the Frank & Oak brand.

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Frank & Oak

Org chart

Teams

Design and Marketing

Sales and Support

Operations and Sourcing

Offices

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Frank & Oak

Org chart

Teams

Design and Marketing

Sales and Support

Operations and Sourcing

Offices

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