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Ken West has an extensive background in sales and customer service, having worked in various roles at Saunders Corp for over 15 years before transitioning to FRALOCK as the Senior Manager in Sales Operations and Customer Service. Ken is currently pursuing a Master's degree in Psychology at Azusa Pacific University, building on previous education in Organizational Leadership and Ministries from Life Pacific University. Additionally, Ken holds a certification in Production & Inventory Management from APICS Northern Colorado.