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Shanu Paul has a diverse work experience spanning over several years. In 2006, they worked as an Administrative Secretary to the Managing Director at Shunya Communications. Later, in 2006, they joined Wipro BPS as an Assistant Manager in Transactional Quality & Compliance, where they streamlined and strengthened transaction quality systems and led the team through audits. In 2008, they became a Team Leader in Transactional Quality & Compliance at Wipro BPS, a role they held until 2011.

In 2014, Shanu joined NIIT Uniqua as a Business Consultant, leading projects in the learning and development function. Shanu'sresponsibilities included streamlining training plans and delivering training modules for various clients.

In 2015, Shanu joined Snapdeal as an Operational Excellence Manager. During their tenure, they managed multiple projects aimed at improving customer experience and reducing costs. Shanu also implemented quality policies and frameworks and managed vendor partners' quality performance. Shanu led a team of 5 TLs and 50 QAs.

Since 2017, Shanu has been working at Fragomen, first as a Project Manager for Strategic Initiatives and currently as a Business Process Manager for Finance Operations & Process Excellence. In their current role, they have been involved in building the firm's Finance Shared Services function, transitioning and improving processes for accounts payable and accounts receivable, and supporting quality and transformation efforts.

Overall, Shanu Paul has a strong background in process improvement, project management, quality control, and customer service.

Shanu Paul has a comprehensive education history that includes both degree programs and additional certifications.

Shanu Paul started their education at Don Bosco School, where they obtained their ICSE degree from 1991 to 2002. They then attended Don Bosco School again for their ISC degree, focusing on Science, from 2002 to 2004.

In 2004, Shanu Paul pursued higher education at St. Paul's College, University of Calcutta, earning a BA Hons. degree in English from 2004 to 2007.

Shanu Paul later attended Symbiosis Institute of Management Studies from 2008 to 2010, where they completed a C-PGDBA program.

Seeking further education in managing technological innovation, Shanu Paul joined the Indian Institute of Management Bangalore in 2018 for an Executive Education Program.

Most recently, in 2021 and 2022, Shanu Paul enrolled in the Senior Management Programme at the Indian Institute of Management, Kozhikode.

Shanu Paul has also obtained various additional certifications, including Scrum Master from the International Scrum Instituteā„¢ in 2017. It is worth noting that the obtained month and year for the other certifications are not provided in the information given. Other certifications include Facilitation Skills Train the Trainer and Lean Facilitator from Wipro, QMS Lead Auditor Training (ISO 9001:2008) from BSI, RPA Implementation Manager from UiPath, and Six Sigma Green Belt from ISI.

Overall, Shanu Paul has a diverse educational background, with degrees and certifications that span management, innovation, and quality assurance.