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Gabriel Romero is an accomplished technical support professional with extensive experience in customer service and engineering across multiple sectors, particularly in telecommunications and security systems. Currently serving as a Customer Service Technical Support Agent at FPC Security since July 2021, Gabriel specializes in troubleshooting and assisting customers with various security devices and systems. Previous roles include Data Manager for WaveComm Corporation, where Gabriel managed data processing for a Natural Language search tool, and Presales Engineer at MELTEC COMUNICACIONES S.A, focusing on Motorola two-way radio solutions. Gabriel also has a strong background in field engineering, having coordinated significant projects like the migration of the Metropolitan Police of Bogotá's radio systems while employed at Motorola Solutions and Rayco Ltda. Gabriel holds an Engineer's degree in Electrical and Electronics Engineering from Universidad Distrital Francisco José de Caldas.