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Robert Brown has a strong background in technical architecture, infrastructure management, and professional services in the telecommunications industry. With experience at companies like FourNet, Packet Media Limited, and EbusinessReach, Robert has developed expertise in contact center and telephony solutions. Robert has also excelled in roles such as Technical Support Manager and Web Developer, showcasing their ability to problem solve and provide superior customer support. Additionally, Robert holds degrees as an Avaya Certified Implementation Specialist and Avaya Professional Sales Specialist, further solidifying their knowledge and skills in the field.