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Zachary Helms is an experienced human resources professional currently serving as Mgr Area HR at Foundever since December 2022, where responsibilities include analyzing attrition and absenteeism, and collaborating with senior leadership on business challenges and initiatives. Prior to this role, Zachary worked at Sitel Group as Generalist II HR Operations and also held various HR roles including Human Resources Coordinator and Human Resources Assistant. Zachary began a career in human resources at SYKES, progressing through roles from Trainer to Customer Service Agent. Additional experience includes coaching at STARTEK, account processing at Elavon, and various customer service roles. Educational background includes a High School Diploma from Bradley Central High School.