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Yaroslav Turianskyi currently serves as Support Team Lead at FOTO MASTER, where responsibilities include ensuring quality standards of support agents, developing new support processes, assisting clients with complex software issues through remote access, and assessing support quality. Previously, Yaroslav worked as a Junior Support Engineer at SoftServe and held multiple roles at Clario Tech, including Tech Coach and Remote Support Engineer, where duties involved training support teams, diagnosing software issues, and ensuring device security and performance optimization. Yaroslav holds a Master's degree in Music from Lviv National Music Academy n.a. M. Lysenko, obtained between 2017 and 2021.