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Roger S M. has a diverse range of work experience spanning different industries. Roger S'smost recent position is as a Federal Customer Success Manager at Forward Networks, Inc. starting in March 2023. Prior to this, they worked at Riverbed Technology, where they held the role of Senior Director Global Customer Success; Americas Delivery and Services Sales. In this role, they led a team of various professionals and was responsible for complex services, sales campaigns, and risk management.

Before joining Riverbed Technology, Roger was a Project Manager at Engility Corporation, where they managed SDLC projects for the DOD. Roger S also held the position of SPC Manager at Chugach Government Services Inc, overseeing multiple departments and tracking contract performance. Additionally, Roger served as an Estimator & Project Manager at Arcade Marketing CP, managing multiple projects simultaneously and ensuring adherence to quality guidelines.

Earlier in their career, Roger worked as an Operations Supervisor at McKesson General Medical, where they were responsible for warehouse functions and shipping/receiving activities. Roger S also worked as a Warehouse Lead at United Stationers.

Throughout their work experience, Roger has demonstrated their skills in team management, project execution, risk management, and operational efficiency.

Roger S M. began their education at Anne Arundel Community College in 1999 and graduated with an Associate of Arts degree in Business in 2003. Following this, they attended the University of Maryland Global Campus from 2003 to 2012, earning a Bachelor of Business Administration degree with a focus on Business Administration and Management.

In addition to their formal education, Roger S M. has obtained various certifications. In 2011, they achieved the Project Management Professional (PMP) certification from the Project Management Institute. In 2020, they obtained the Contracting Officer's Representative (FAC-COR) certification from the Human Resources Institute. Continuing their professional development, in 2021, they completed the Azure Fundamentals Course from Skill Me Up and earned the Bronze Level Certification of Sales Professional from Sandler Training.