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Kaoutar Bousserrhine is a marketing professional with extensive experience in project management and campaign development, specializing in customer retention and loyalty strategies. Currently serving as Chef de projet fidélisation at Fortuneo since August 2023, Kaoutar is responsible for creating and implementing annual animation roadmaps and orchestrating multi-channel campaigns. Previous roles include Marketing Campaign Manager for retention and loyalty at Lebara, where Kaoutar defined strategies and optimized campaigns, and Market Manager for Internet Solutions at SFR, overseeing project management and marketing strategies. Education includes a Specialized Master in Marketing from NEOMA Business School and a Master's degree in Marketing and Communication from Groupe ISCAE.