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Katerina Tsekoura is an accomplished professional with extensive experience in sales operations and customer service management. Currently serving as a Sales Operations Manager at Fortune Greece since April 2023, Katerina previously held the role of CS Senior at PeopleCert, where responsibilities included coordinating cross-departmental cases, training agents, and managing performance metrics. As the founder of GourmetGreece, Katerina demonstrated entrepreneurial skills alongside a strong background in project management and client engagement at Leadership Coaching GR, where Katerina organized workshops and handled international customer service. Additional experience includes key positions in business development, team leadership, and administrative roles across various organizations. Katerina holds an MBA in International/Global Studies from the University of Derby and a Business Coaching certificate from Ethnikon kai Kapodistriakon Panepistimion Athinon.