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Carolina Blid is a Customer Success Specialist at Fortum, with a diverse background in customer service and sales. Previous roles include Team Leader and Ticket Sales at Stromma Group, Agent at the Contact Center for Swedavia AB, Sales Associate at Key Solutions AB, and Ticket Sales at Djurgårdens Färjetrafik AB. Carolina holds a Bachelor of Arts (B.A.) in Photography from the University of Roehampton, earned between 2012 and 2015, and completed a general writing program at Stadsmissionens Folkhögskola from 2018 to 2019.