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Jodi George is an experienced professional currently serving as Associate Vice President at Fortra, leading the Customer Success team to enhance client satisfaction and maximize value from technology investments. Jodi has previously held notable positions, including Sr. Director of Customer Success at PhishLabs and Vice President of Client Success, where a focus on customer retention and relationship-building was established. Earlier roles include leadership in client success at Benefitfocus and various project management and operational positions at Blackbaud, where strategic improvements and practices were implemented. Jodi's career began with significant roles at BlueCube Software, Radiant Systems, The Ritz-Carlton Hotel Company, and Marriott International. Jodi holds a Bachelor's degree in Anthropology and Business from the University of North Carolina at Chapel Hill and a Master's degree in International Business from the University of South Carolina Darla Moore School of Business.