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Frances O. is an experienced Scrum Master currently working at Once For All since November 2022, facilitating scrum ceremonies and coaching teams on agile values and practices. Prior to this role, Frances worked at Halifax from November 2020 to October 2022, where responsibilities included facilitating communication, conducting scrum ceremonies, coaching workshops on agile methodologies, and using Jira for project visibility. Frances has also served as a Scrum Master at BT from June 2017 to October 2020, focusing on team performance improvement and stakeholder reporting. Earlier experience includes serving as a Youth and Community Engagement Worker Lead at Brentford FC Community Sports Trust from April 2016 to May 2017, overseeing project setup and providing mentorship. Frances O. holds a degree from the University of Northampton, which was completed in 2016.