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Kelvin Louie is a seasoned professional with extensive experience in communications and customer service. Currently serving as a People Experience Advisor and previously as an Employee Communications Advisor at FortisBC since May 2019, Kelvin excels in creating content and developing effective communication strategies. Prior to this, Kelvin worked at Future Shop and Best Buy Canada from September 2001 to May 2019 as a Communications Specialist, focusing on intranet development, simplifying complex information, and enhancing employee communication processes. Kelvin's career began at Future Shop, where roles included Senior Customer Service Representative and Department Sales Manager, emphasizing a strong foundation in customer service and sales training.