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Torreon Martin is an experienced professional with a strong background in customer service and management. Currently serving as a Solutions Specialist at Fortegra since July 2020, Torreon excels in providing support through various communication channels and effectively addressing customer needs. Previous roles include Claims Examiner at Fortegra, Call Center Representative at Aerotek, and Assistant Manager at First Coast Energy, where Torreon demonstrated abilities in customer interaction, team supervision, and operational management. Earlier experience includes positions at Magic City Casino, Wizard Income Tax Services, and Gulfstream Park Racing & Casino, showcasing expertise in guest services, tax preparation, and VIP client relations. Torreon holds a Bachelor of Business Administration from Florida Institute of Technology and a degree in Hospitality Business Management from Michigan State University.