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Gabriel Matthew Oliveros serves as the Director of Operations - Philippines at Forta, overseeing 150 global contractors and enhancing operational efficiency across various processes, including recruitment and logistics. Prior experience includes serving as Head of Operations at Outsource Access, where Gabriel managed 20 Operations Leaders and over 400 full-time employees, emphasizing client onboarding, internal escalations, and process improvement. Additional roles at Outsource Access included Acting Head of VA Services and Operations Manager, focusing on team management and operational growth. Gabriel's earlier career at Concentrix encompassed several customer service and technical support positions, where responsibilities ranged from managing teams to ensuring client satisfaction through effective service delivery. Gabriel holds a Bachelor of Science in Business Administration with a major in Human Resource Management from Capitol University.