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Scott Thomson is an experienced professional in customer support and financial services. Currently serving as an Advice Support Analyst and Plan Writer at Forsyth Barr Limited since April 2022, Scott previously held positions as Customer Success Manager and Customer Success Specialist at Hatch from May 2020 to April 2022. Education includes a New Zealand Certificate in Financial Services (Level 5) from Open Polytechnic of New Zealand, completed in February 2022, as well as a Bachelor of Arts in Film and Media from the University of Central Lancashire obtained in 2005. Prior experience includes significant roles at Cigna New Zealand as Sales and Service Team Leader and Senior Customer Service Agent, and at Barclays as a Sales and Service Consultant. Scott also gained skills as a student at Enspiral Dev Academy in late 2019.