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Bryce J. Parsons is a skilled professional with diverse experience in customer support and technical writing. Currently serving as a Customer Support Specialist at Formstack since September 2022, Bryce previously held the position of Customer Success Specialist at Tekmetric from February 2021 to July 2022. Prior to that, Bryce worked as a Technical Writing Manager at Futurex and held multiple roles at TimeClock Plus, including Marketing Writer, Business Operations Coordinator, Documentation Specialist, and Technical Support Specialist from November 2012 to January 2020. Bryce's early career included a role in social media marketing at Angelo State University, managing campaigns while completing a Bachelor of Arts in Mass Media. Additionally, experience as a Substitute Teacher at San Angelo ISD contributed to professional development. Bryce holds an Associate of Science in General Studies from Howard College.