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Jan Marlowe Dauz has held various roles in the technical support and web development fields since 2008. Jan Marlowe began as a Technical Support Representative at eTelecare Global Solutions in 2008. From 2010 to 2014, they worked as a Technical Support Representative at Sykes Enterprises, Incorporated and as a Technical Support Engineer at SHORE Solutions Inc. During this time, they were also self-employed as a freelance web designer and focused on web-based products and services. In 2014, they began working as a Technical Support Specialist for Web Development at JotForm. In 2018, they took on the role of Customer Success at OpenLearning Global, where they troubleshot and resolved customer issues through email, chat, phone, and the help community. Most recently, they have been a Technical Support Specialist at Ziggeo since 2019, where they provide support for customers having trouble with the API and troubleshoots Javascript, jQuery, ReactJS, and VueJS issues related to Ziggeo API. In 2020, they began working as a Technical Support Specialist at FormAssembly.

Jan Marlowe Dauz obtained a Bachelor of Science (B.S.) in Registered Nursing/Registered Nurse from Colegio de San Lorenzo between 2005 and 2007. In 2015, they obtained a Full Stack Web Development Certification in Computer Software Engineering from Free Code Camp.