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Philippe Heckly is a seasoned professional with diverse experience across several fields, including user experience design, graphic design, and customer service. Currently serving as a Tour Guide at Bay Colony Historical Tours, Philippe specializes in introducing francophone visitors to the historical wonders of their hometown. In addition, Philippe works as a Customer Service Representative at Formaggio Kitchen, connecting with customers and promoting a passion for food. Prior to these roles, Philippe operated as a self-employed User Experience Designer, collaborating with numerous companies to create mobile-first interactive prototypes. Philippe's graphic design career includes significant roles at Management Sciences for Health and The Boston Company, where skills in design and organization were honed. Educational achievements include a User Experience Certificate from General Assembly, a Product and Design Certificate from Startup Institute Boston, and a Master's degree in Fine and Studio Arts from the University of Paris I: Panthéon-Sorbonne.