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Customer Experience and Solutions

About

The Customer Experience and Solutions team at Forethought is dedicated to enhancing client interactions by leveraging AI-driven insights and support. This team collaborates closely with customers to ensure seamless onboarding, resolve issues proactively, and optimize the use of Forethought's platform, ultimately driving customer satisfaction and business growth. They also provide strategic solutions to align the product offerings with client needs, ensuring a human-centered approach throughout the customer journey.