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Terry O'Shaughnessy is a Senior Business Analyst with a background in various companies such as Foresters Financial, Bank of Montreal | BMO Insurance, AIG Life Assurance of Canada, and Norwich Union. Terry has experience in analyzing and documenting requirements for various projects and systems enhancements. Terry has created test matrices, cases, and plans, and provided subject matter expertise and support to end-users. Education includes a degree in Office Procedures from AnCO and studies at Cork College of Commerce.