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Tim Tegarden is a seasoned technical support professional with extensive experience in customer care and IT support. Currently serving as a Senior Technical Support Engineer at ForeScout Technologies Inc., Tim specializes in assisting customers with CounterACT-related concerns. Throughout a diverse career, Tim has held various roles in organizations such as Micro Focus and Hewlett-Packard, providing support and training for SIEM ecosystems and leading integration projects. Tim's military background as a Warrant Officer in the Army National Guard includes expertise in security investigations and vulnerability assessments. Academically, Tim holds a Bachelor of Science in Liberal Studies with a focus on Computers and Japanese, along with multiple certifications in programming and networking.