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Carlie Postal currently serves as the Customer Experience Zone Manager at Ford Motor Company, a position held since June 2023. Previously, Carlie was a Vehicle Personalization Intern in Marketing Service & Sales at Ford Motor Company, where significant contributions included identifying gaps in the eCommerce site, conducting surveys, and designing a three-phase process for accessory purchases for older model vehicles. Earlier experience includes a Marketing Assistant Intern role at Intra Corporation, providing support to various departments and maintaining ERP systems, as well as a Student Care Professional position at Western Michigan University, assisting with administrative tasks and event coordination. Carlie's foundational experience in the service industry at Pizza E Vino included multitasking, administrative support, and training new hires. Carlie Postal holds a Bachelor’s degree in Business, Management, Marketing, and Related Support Services from Michigan State University.