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Don Oldenburg is an experienced technology leader with a strong background in technical support and information technology. Currently serving as Vice President at Forcepoint LLC since July 2014, Don previously held the position of President at DK West Properties for one year and spent two decades at Symantec Corp, where Don held various key roles, including Sr. Director of Global Support and Site Executive. In that capacity, Don led global customer support operations, significantly enhancing customer satisfaction by over 40% while achieving a 30% increase in service revenue and a 15% reduction in costs. Don's educational background includes a Bachelor's degree in Computer Science from Southern Oregon University.