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Monica Tsai has a diverse and extensive work experience in various companies and roles. Monica worked as a Lead, Talent Cultivation at foodpanda from May 2023 onwards. Prior to that, they were a Sr. People & Talent Manager at Flash Coffee from January 2023 to March 2023, and a People & Talent Manager at the same company from June 2021 to December 2022. Before joining Flash Coffee, Monica was an HR Manager - Headquarter at 17LIVE Inc. from June 2020 to May 2021, and an HR Manager - HandsUP at the same company from February 2019 to May 2020. Monica also served as an HR Manager at HowLiving from February 2018 to November 2018. Monica's previous experience includes their role as an HR Supervisor at Taiwan Hsin Lin Enterprises Co., Ltd. from January 2017 to February 2018. Monica started their career as a Consultant at Rising Management Consulting Co., Ltd. from August 2014 to December 2016 and as a Consultant at Recruit Express (Taiwan) PTE LTD from July 2013 to August 2014.

Monica Tsai has a Master of Business Administration (MBA) degree in Human Resources Development from Fu Jen Catholic University. Monica also holds a Bachelor's degree in Italian Language and Literature from the same university.