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Terra Keller has a diverse work experience spanning several organizations. Terra began their career at the American Red Cross in 2008 as an Assistant Event Coordinator. From there, Terra joined MaxRochester in 2005, where they worked as an Event Coordinator until 2009. In 2009, Terra started working at Foodlink, where they held various roles over the years. Terra began as a Communications Associate in 2009 and then transitioned to being a Senior Associate of Community Engagement in 2009-2010. From 2010 to 2012, Terra served as an Operations Administrator and later as a Project Manager, managing special projects and new initiatives. In 2012-2014, they took on the role of Community Relations Manager, responsible for social media, public relations, and donor relations. Terra then became the Director of Community Relations from 2014 to 2016, overseeing the Foodlink volunteer program, disaster relief volunteer recruitment, and fundraising activities. From 2016 to 2021, they served as the Chief Operating Officer, responsible for the organization's day-to-day operations. Terra's most recent role at Foodlink is the Chief Operating and Financial Officer, a position they assumed in 2022. Throughout their career, Terra has demonstrated expertise in various areas, including strategic planning, policy development, donor relations, event planning, and communications.

Terra Keller enrolled at SUNY Geneseo in 2006 and completed their Bachelor's degree in Biology in 2008. Terra then attended the University of Rochester - Simon Business School from 2015 to 2017, earning a Master of Business Administration (MBA) with a specialization in Business Administration and Management, General. Prior to their MBA program, Terra also participated in Leadership Rochester in 2015, although details about the degree or field of study are not provided.