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Asena Kalay has extensive experience in customer relations and project management, currently serving as a Customer Representative at Folkart since November 2019. Responsibilities include presenting innovative project proposals, managing budget calculations using LivaBudget, tracking project delivery processes via CRM, and ensuring customer satisfaction through effective complaint resolution. In addition, Asena is involved in interior material selection for the Folkart Vega project, focusing on technical details and design compatibility. Previous roles include Education Assistant at the İspanyol Kültür Derneği, where management and educational sales were emphasized, and Account Representative at Yapı Kredi, highlighting strong communication and sales strategy skills. Educational qualifications include a Bachelor's in Public Administration from Suleyman Demirel University and an Associate's in Furniture and Decoration from Ege University.