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Danniella Yepes currently serves as a marketing assistant at FOCUS your mind, where responsibilities include generating periodic productivity reports and managing databases. Prior to this role, Danniella worked as a customer service representative at Konecta Colombia, where duties involved following established call protocols and enhancing customer loyalty. Experience also includes a position as a receptionist at Hotel Plaza Mayor, providing information and support to guests, as well as additional customer service roles at Konecta Colombia. Danniella commenced a career in administration as an administrative assistant at MARKTING EN SOLUCIONES S. A. Danniella holds a Master of Technology in Hotel Management from Servicio Nacional de Aprendizaje (SENA).