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Ben N. has extensive experience in IT and technical roles, currently serving as the IT Onboarding Lead at Focus Group since November 2023, where responsibilities include integrating new clients into support systems and enhancing client satisfaction. Prior to this, Ben held the position of IT Technical Engineer, providing tailored solutions for SME to Enterprise clients. At Content+Cloud, Ben worked as a Senior Field Engineer on the HS2 Phase Two project, implementing cloud-first strategies across multiple sites. Earlier roles include Technical Team Leader at Mirus IT Solutions, Infrastructure Support Analyst at Retail Technology Services Ltd, and various technical positions at Partnership Education Limited, PowercIT.co.uk Ltd, and Aztech IT Solutions. Ben's career began as an Apprentice Electrical Engineer at Wady's Electrical Contractors.