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Carrie-Anne Feldman is a seasoned professional with extensive experience in data management and business intelligence, currently serving as a Data Manager, Business Intelligence Manager, and Business Intelligence Analyst at FNB South Africa since March 2007. Responsibilities include designing and deploying BI solutions, maintaining reporting documentation, and overseeing database management and compliance with governance regulations. Previously, Carrie-Anne worked as a Campaign Analyst and Quality Assurance Specialist, where duties involved data analysis, campaign support, and ensuring adherence to customer service standards. Carrie-Anne also held the position of Quality Assurance Coach at Tracker South Africa from October 2005 to February 2007, focusing on staff performance evaluation and coaching. Educational qualifications include a Diploma in Information Technology and ongoing studies towards a Bachelor of Science in Informatics, alongside degrees in Early Childhood Education and Marketing Research.