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Jean Flack is an experienced professional in quality assurance and testing, currently serving as a Senior Test Analyst and Scrum Master at Farmers Mutual Group since April 2019. Prior to this role, Jean held positions as a Quality Analyst at ITG Connect Ltd and CM2000 UK, where responsibilities included generating test cases, conducting various types of testing, and coordinating with design teams. Earlier experience includes roles as a QA Engineer at Silver Lining Solutions Ltd, Lead Tester at Open GI, and Test Analyst at FuseIT, with a focus on testing and quality assurance in the insurance and real estate sectors. Jean holds a National Diploma in Business Computing from NMIT.