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Tiya Nyirenda serves as the Head of Information Technology at First Capital Bank in Malawi since August 2020, bringing extensive experience from the role of Network & IT Infrastructure Manager at First Merchant Bank from June 2009 to August 2020. Tiya holds a Master of Science degree in Cybersecurity and a Graduate Certificate in Information Security Professional from EC-Council University, along with educational qualifications from the University of Malawi-The Polytechnic. Tiya's expertise lies in cybersecurity and information systems security, contributing significantly to the IT infrastructure and security initiatives in the banking sector.