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Cassandra Thomas has a work history that includes positions at FM Global, Citizens, and Bank of America. At FM Global, they worked as a Methods Analyst I & II from April 2012 to May 2018, then as a Senior Business Analyst from May 2018 to April 2022, and currently holds the position of Lead Business Analyst. Prior to FM Global, they worked at Citizens as a Senior Operations Clerk from December 2008 to April 2012. Before that, they worked at Bank of America as a Customer Service Representative from June 2006 to November 2008.

Cassandra Thomas received a Bachelor of Science degree in Business Management from Rhode Island College, from 2005 to 2010.