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Melissa Waddell is an experienced professional in deployment engineering and software support, currently serving as Manager of Deployment Engineering and Deployment Quality Manager for EDU at Flywire since June 2021. Prior to this role, Melissa was a Configuration Analyst and Software Support Analyst at TouchNet Information Systems, Inc., where Melissa worked from February 2017 to June 2021. Earlier experience includes serving as a Client Application Specialist at Trabon Solutions and as a Software Support Specialist at The Associated Press from September 2005 to August 2015. Melissa holds a Bachelor of Interdisciplinary Studies with a focus on Journalism and Psychology from Missouri Western State University, completed between 2001 and 2004.