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Catalina Vargas Cortes has a comprehensive background in payment operations and customer service, currently serving as a Payment Operations Specialist at Flywire since October 2022, where responsibilities include solving payment and receivable issues for global organizations. Prior to this, Catalina held roles such as Financial Operations Analyst at Flywire and Bilingual Customer Service Representative at Sitel. Additionally, Catalina contributed to security and defense relations as an assistant at the Ministerio de Defensa Nacional, where analytical and monitoring tasks were performed regarding international dynamics. Catalina holds a degree in International Relations and Political Studies from Universidad Militar Nueva Granada and a Diplomatura in Community Management from Politécnico Superior de Colombia.