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Following a career in recruitment, Toby joined Victor as the first Member Services Executive in July 2012. Over more than seven years he has built and trained the sales, operations and flight management teams in the UK and has also recruited for the US team. In 2018, he took on the Managing Director role for the Europe, Asia-Pacific and Middle East & North Africa regions. In addition to his responsibility to the UK-based sales, operations and flight management teams, Toby helps drive revenue and operational efficiency across the organisation. He leads the business development department to deliver new revenue streams in verticals such as group charter, and also works alongside marketing to establish commercial partnerships for Alto - the first loyalty programme in jet charter - bringing brands Sixt, Scott Dunn and Spencer Hart into the Alto ecosystem.