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Youssef Jasahui possesses extensive experience in customer service and programming, currently serving as an Associate Programmer Analyst at Florida Power & Light Company since May 2016. In this role, Youssef engages with an average of 120 customers daily, addressing billing inquiries, troubleshooting website issues, and promoting energy-saving initiatives. Prior to this, Youssef worked as a Conservation Representative at Miami Dade College, where responsibilities included student enrollment, improving departmental communication, and training new staff. Youssef holds a Bachelor's degree in Marketing from Florida International University, earned between 2013 and 2018.