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Ernesto Crucet is a seasoned professional in the field of applications business analysis, currently serving as the Lead Applications Business Analyst at Florida International University since March 2018. In this role, Ernesto collaborates with functional end users to optimize processes related to research, economic development, and graduate studies while evaluating technology solutions to improve business operations. Previous experience includes serving as an Enterprise Applications Business Analyst at Miami Dade College, where Ernesto gathered and documented business requirements for PeopleSoft applications, and holding various roles at Florida International University, including ERP Technical Analyst, Business Analyst, and System Support Specialist, contributing to critical system upgrades and support. Ernesto holds a Master's degree in Higher Education Administration and a Bachelor of Arts from Florida International University and additional education from Institut Francaise D’Annecy IFALPES.