Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. 

Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.

Health Care

Health Insurance

Insurance

Flores & Associates, LLC

Flores & Associates, LLC's headquarters in Charlotte, NC, United States

The Customer Service Team at Flores & Associates, LLC is dedicated to providing exceptional support to clients by addressing inquiries and resolving issues related to employer-sponsored reimbursement plans and compliance solutions. They ensure client satisfaction through timely and accurate assistance, helping maintain the company's high client retention rate.

Customer Service Team

The Account Management Team at Flores & Associates, LLC is responsible for overseeing client relationships and ensuring the effective administration of employer-sponsored reimbursement plans such as FSAs, HSAs, HRAs, CBAs, and various compliance solutions. This team works closely with clients to provide exceptional service, address inquiries, manage plan implementations, and ensure adherence to regulatory requirements, contributing to the company's impressive client retention rate.

Account Management Team

The Business Development Team at Flores & Associates, LLC is responsible for identifying and pursuing new business opportunities to drive company growth. This includes establishing and nurturing strategic partnerships, negotiating contracts, and expanding the client base by promoting the suite of account-based benefits, compliance solutions, and administrative services Flores offers. Their efforts are crucial in maintaining the company's high client retention rate and continuing its leadership in the CDHP market.

Business Development Team

The Leadership Team at Flores & Associates, LLC is responsible for setting the strategic direction of the company, overseeing major business initiatives, and ensuring operational excellence. Comprising key executives such as the Vice President, Chief Executive Officer, Senior Vice President of Business Development, Chief Strategy Officer, Chief Technology Officer, and Chief Financial Officer, this team drives innovation, manages financial performance, develops business growth strategies, and ensures the delivery of superior service experiences to clients.

Leadership Team

The Software Development Team at Flores & Associates, LLC is responsible for designing, building, and maintaining the innovative technology solutions that support the company’s administration of employer-sponsored reimbursement plans and compliance services. The team ensures seamless integration, high performance, and security of the applications to provide a remarkable service experience for clients, contributing to the company's high client retention rate.

Software Development Team

The Human Resources team at Flores & Associates, LLC is responsible for recruiting and onboarding top talent, managing employee relations, and ensuring regulatory compliance. This team also oversees employee benefits, administers payroll, and fosters a positive workplace culture to support the company's commitment to exceptional service experiences.

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Account Management Team

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People (1)

Jobs (0)

Other teams

Account Management Team

Business Development Team

Leadership Team

Software Development Team

Human Resources

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