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Gemma Goddard is an accomplished professional with extensive experience in the travel and hospitality sectors. Currently serving as an Account Manager at Flight Centre Business Travel UK since February 2017, Gemma specializes in providing tailored corporate travel management services and ensuring exceptional customer satisfaction. Prior to this role, Gemma worked as a Travel Consultant at Flight Centre Travel Group, where responsibilities included assisting customers with a wide range of travel inquiries. Gemma's career began at HOST PROPERTY LIMITED, where initial duties as an accounts assistant led to a promotion to Letting Manager after completing AAT qualifications, showcasing strong skills in customer engagement and public relations.