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John Wild has a diverse work experience in various roles and industries. John started their career in 1991 at Iron Mountain, where they served as an Account Representative, handling customer care and consulting on products. John worked there until 2007. In 2008, they joined SunGard Availability Services as a Service Management Executive, managing a book of business worth over $1.2 million in monthly revenue. John held this position until 2017. From 2017 to 2020, John worked at SILA PROPERTIES LLC as a Project Manager/Buyer, overseeing and managing construction projects. Currently, they are employed at Flexential as a Customer Success Manager, where they started as a Customer Success Manager in 2020 and was promoted to Senior Customer Success Manager in 2021. Throughout their career, John has demonstrated strong customer relationship management, project management, and leadership skills. John is also certified in ITIL v3.

John Wild attended Billings West High School from 1985 to 1986. However, no degree or field of study information is available for this period. Later, in 2010, they obtained the ITIL V3 Foundation certification from SME - HP Education Services. Additionally, they also received a Certificate of Completion in Effective Executive Speaking from the American Management Association, but the specific month and year of obtaining this certification are not provided.